Adding an In-House Support Contact (First-Level Support) 🆕

Note

Only Skribble Enterprise customers can add in-house support contact for their members.

As an admin, you can add an e-mail address and a phone number that your Skribble Business members can contact if they need help. This is a great way to streamline your organization’s support and enable your members to contact their trusted support team.

To add in-house support as the primary support contact:

• Click Business profile in the lower left

• Go to In-house support and click on the pencil icon

• Add an e-mail address and a phone number

Please be aware that your members will see these contact details in the help section of their Skribble profile.

• Click Save to confirm