Adding an in-house support contact (first-level support) πŸ†•ΒΆ

Note

Only Skribble Enterprise customers can add in-house support contact for their members. Your members will see these contact details in the help section in their Skribble profile.

As an admin, you can add an e-mail address and a phone number that your Skribble Business members can contact if they need help. This is a great way to streamline your organization’s support and enable your members to contact their trusted support team.

To add an in-house support contact:

  • Click Business profile in the lower left

  • Go to In-house support and click on the pencil icon

  • Add an e-mail address and a phone number that your members can contact if they need help (this can be your in-house first-level support, for example)

  • Please be aware that your members will see these contact details in the help section of their Skribble profile

  • Click Save to confirm